SMS Privacy Policy
Effective date: May 29, 2026
This SMS Privacy Policy explains how OAK EMR, operated by Perry Software LLC, handles information collected in connection with operational text messaging.
What we collect
- Your mobile phone number
- Your opt-in and opt-out status
- Basic message history and delivery status
- Any information you voluntarily include in an SMS reply or consent request
How we use SMS information
We use SMS-related information to:
- Send operational text messages you requested or authorized
- Manage delivery, support, and opt-out requests
- Maintain compliance records for messaging consent
- Improve messaging reliability and support workflows
Sharing
We do not sell, rent, or share your SMS consent, mobile phone number, or SMS opt-in status with third parties or affiliates for their marketing or promotional purposes. We only share SMS-related information with service providers needed to send and support operational text messages, such as messaging and hosting vendors.
Message frequency and carrier fees
Message frequency varies based on your activity, practice workflow, and support requests. Message and data rates may apply according to your wireless carrier plan.
Retention
We retain SMS consent and messaging records for operational, support, compliance, and audit purposes for as long as reasonably necessary.
Your choices
You can opt out of text messages at any time by replying STOP. You may request help by replying HELP, emailing dan@oakemr.com, or calling 541-231-8693.
Changes
We may update this policy from time to time. Updated versions will be posted on this page with a revised effective date.